Plans for individuals, teams, and enterprises

PromptBio offers a Free Trial and three paid plans:

• Free Trial: One month with all Pro features and complimentary cloud credits. Buy more credits if you need them, and upgrade to Pro or Team at any time.
• Pro: $30/month, with 3,000 credits included each month and pay-as-you-go credits when you need more. For individual scientists who run analyses regularly.
• Team: $40/seat/month, up to 7 seats, with 4,000 credits per seat included each month. Members share one pool of credits. For small labs and biotech teams.
• Enterprise: Annual subscription with custom pricing. For large labs and pharmaceutical companies.

A credit, or cloud credit, is the unit PromptBio uses to measure compute. Pro and Team include credits every month, which your analysis tasks draw on as they run: currently 3,000 a month on Pro and 4,000 per seat a month on Team. The included amount may change from time to time. You can buy more at any time.

Settings › Usage shows your task history and your remaining balance in real time.

No. There are no daily limits on compute or data transfer, on the Free Trial or on any paid plan. When many uploads or tasks are running at once, new tasks wait in a queue.

Yes. PromptBio does not store your credit card number. All payment processing is handled by Stripe, and your card information never passes through our servers.

The features are the same. The Free Trial costs nothing, lasts one month, and comes with a one-time grant of complimentary cloud credits that you can use for any analysis on the platform; if you use them up, you can buy more. Pro costs $30 a month and currently includes 3,000 credits each month, with more available whenever you need them. You can upgrade to Pro or Team at any time during the trial and carry on with your work.

Complimentary cloud credits are added to your account when you register. They are a one-time grant, valid for one month.

No. The Free Trial is free for the whole month and needs no payment details. You are charged only if you choose to buy more credits or subscribe to a paid plan.

Your trial still runs for the full month. To keep running analyses once the complimentary cloud credits are used up, buy more credits or upgrade to Pro or Team.

Under Settings › Plan, select Pro and complete the payment. Pro takes effect immediately, and your subscription renews each month on the date you paid.

Yes. The Free Trial gives you the same features as Pro for one month, with complimentary cloud credits. If you use up the credits, you can buy more or upgrade to Pro.

You are warned when you submit a task and your balance is running low. You can buy more credits at any time, and you pay only for what you use.

No. Pro is billed monthly, and payments for the current billing cycle are not refunded. You can cancel at any time and keep Pro access until the end of the cycle you have paid for.

You can choose “Cancel Subscription” at any time under Settings › Plan, at no charge. Your subscription remains active until the end of the current billing cycle. To use Pro again later, subscribe again.

Choose Team on the sign-in page, or under Settings › Plan once you are signed in. Select the number of seats (up to 7) and complete the payment. The subscription starts on the payment date. The person who subscribes becomes the team admin and can transfer the admin role later.

Monthly, per seat. The billing cycle starts on the day you subscribe, and each renewal is charged for the number of seats you have on that day.

A team admin invites new members to the team workspace. If every purchased seat is in use, buy another seat first (a Team plan has at most 7). Replacing one member with another costs nothing extra.

The member loses access immediately. The seat stays in your plan, ready for a replacement, and no refund is issued.

A Team plan supports up to 7 seats. For larger groups and advanced team management, contact us about the Enterprise plan.

No. Every team member has all Pro features. Team admins can set permissions for each member.

A team buys credits the way a Pro user does, at any time, and can also buy discounted bulk packages. Credits go into the team’s shared pool.

Enterprise is an annual subscription, priced according to your organization’s scale and needs.

Contact us through:

• The form on our Contact page
• Business inquiries: bd@promptbio.ai