Privacy Policy

This Privacy Policy applies to all the PromptBio, Inc. (“PromptBio”, “we”, “our”, “us”) software, website, platform and services (“Services”) and governs data collection, usage, and sharing. By using our software, you acknowledge that you have read and understood this privacy policy.

1. Personal Information

Personal Information refers to any information that can be reasonably linked to an individual or household. This includes unique identifiers such as name, phone number, email address, and username, as well as information about an individual's characteristics, conditions, or behavior that is associated with one of their identifiers or could otherwise be reasonably linked to them.

Non-Personal Information refers to information that has been anonymized, aggregated, or de-identified to the extent that it cannot be reasonably linked to a specific individual or household.

2. Information We May Collect

User-provided Information. When you use the Service, we may collect and associate with your account, the information you provide to us when you do things such as sign up for your account, upgrade to a paid plan and set up two-factor authentication (such as your name, email address, phone number, payment info and physical address).
Your datasets. Our Service allows you to upload your datasets on our platforms to analyze your data in a simple and safe way. After uploading your data, a binary object is pre-computed to enable fast and interactive visualization and exploration of your data.
Cookies and Automatically Collected Information. When you use the Service, we may send one or more cookies – small text files containing a string of alphanumeric characters – to your device. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to the Service...
Device information. We also collect information from and about the devices you use to access the Service...
Information from Other Sources. We may obtain information from third parties and sources other than the Service, such as our partners.
Marketing. We would like to send you information about products and services of ours that you think you might like...

3. How We Use the Information We Collect

We use information we collect on the Service in a variety of ways in providing the Service and operating our business, including the following:

Operate, maintain, enhance and provide all features of the Service.
Understand and analyze usage trends to improve the Service.
Contact users for administrative purposes such as customer service or updates.
Use cookies to personalize and analyze Service effectiveness.

4. When We Disclose Your Information

We may disclose information to third parties in the following circumstances:

To comply with law or legal process.
To protect ourselves or others from fraudulent, abusive, or unlawful uses.
To protect the security or integrity of the Service.
With your consent.

5. Legal Basis for Processing Personal Information

You have consented to the use of your Personal Information.
We need your information to provide you with our Service.
We have a legal obligation (e.g., tax, court order).
We have a legitimate interest (e.g., improving service security and performance).

6. Your Choices

You may request access to and correct your Personal Information.
You may decline to share certain information at any time.
You may unsubscribe from commercial emails at any time.
You can disable location sharing in your device settings.

7. Third-Party Services

The Service may contain links to third-party services. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before providing information.

8. Data Security

We use technical and managerial safeguards to protect your data, but no security measures are perfect. If we learn of a security breach, we may notify you electronically.

9. Data Retention

We retain Personal Information only as long as necessary for the purposes described, or as required by law.

10. Data Controller

PromptBio, Inc. is the data controller responsible for the processing of your Personal Information as described in this Policy.

11. Changes and Updates to this Policy

We reserve the right to update this Policy from time to time. Continued use of our Services constitutes your acknowledgment of the updated Policy.

12. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us:

Email: support@promptbio.ai
Address: 7068 Koll Center Pkwy, Suite 402, Pleasanton, CA 94566
Company: PromptBio Inc.